#Chase dom credit card price protection how to#
Here’s how to get your money back via chargeback: The scheme enables you to claim a refund from your card provider if a purchase doesn’t arrive or is faulty. It’s an agreement Visa, Mastercard and American Express have signed up to.
But if you don’t get something you have paid for by debit card, and the firm is refusing to refund you, you can ask your bank to ‘reverse the transaction' and get your money back via chargeback.Ĭhargeback isn’t legal protection like section 75, which applies in the UK. Keep a record of the letter or email you sent.ĭebit card payments and purchases aren't covered by section 75 of the Consumer Credit Act.Explain what you’d like the credit card company to do, which will usually be to refund the purchase price into your credit card account – be sure to state: “I am making a claim under section 75 of the Consumer Credit Act”.Tell them that you’ve tried to contact the company you bought the goods or services from and what the response has been – if any.
Include copies of receipts if you have them (if not, you’ll need some other proof of purchase). Write to the credit card company, stating what you bought, where and when you bought it and how much you paid.If you pay for something on your credit card costing £100 or more and there’s a problem, firstly contact the company you bought it from, to give them a chance to put things right.īut if they don’t reply, or they won’t give you a refund, or it’s clear there’s no point in contacting them (as they have disappeared or gone into liquidation), you can make a claim against your credit card company.
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